1st Line Engineer – Corsham

IT & Telecoms
  • Corsham
  • £18,000-£22,000
  • Permanent - Full time

Are you looking for a new exciting opportunity working as a 1st Line Support Engineer for a successful MSP to be based in Corsham, Wiltshire?

 

Main Duties of the Role

  • Respond to requests for technical assistance via phone and online
  • Diagnose and resolve technical hardware and software issues in a timely, concise and informative manner
  • Hardware fault analysis and repair when required
  • Attend customer sites and provide IT support
  • Completion of service tickets in a timely, concise and informative manner

 

Your Skills & Experience

  • 1+ Years’ experience in an IT Support role
  • Excellent written and verbal communication skllls
  • Experience of Windows 10 and Windows Server operating systems (2008/2012/2016).
  • Experience of Active Directory
  • Experience of Office 365 or similar
  • Experience with PBX systems
  • Experience of Backup solutions, such as Veeam.
  • Experience of working within an ITIL framework
  • Driving license & car
  • ITIL Foundation certificate

 

Salary

  • £18,000-£22,000 per annum, depending on experience

 

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Job Ref: 2814

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1st Line Engineer - Corsham
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