Are you looking for a new exciting opportunity working as a Senior Support Engineer to be based in London?

Main Duties of the Role

• Provide high quality technical support 
• Manage and prioritise incoming support requests via phone, email & monitoring alerts
• Escalate incidents when required
• Complete technical documentation and update tickets to a high standard
• Network troubleshooting

Your Skills and Experience

• Experience within a similar position (ideally within an MSP)
• Excellent communication skills both written and verbal
• Experience within an ITIL based environment
• Windows Desktop Operating systems
• Windows Server 
• VMWare and Hyper-V
• Office 365,  Exchange Online, Azure AD
• Backup solution experience desirable

Salary

• £45,000-£50,000 per annum, depending on experience