Senior Cloud Engineer
Location: Nr. Mitcham
Salary: £40,000 – £50,000 per annum

We’re working alongside a long-established Managed Service Provider based in South West London to find an experienced Senior Cloud Engineer. This is a fantastic opportunity to join a small but highly experienced team that delivers expert Microsoft-based cloud solutions for a range of clients.

You’ll play a key role in delivering secure, efficient, and well-supported cloud infrastructure, primarily around Microsoft technologies. You’ll also support infrastructure improvements, lead certain customer interactions, and be a technical point of contact for both internal colleagues and external partners.

🔧 Key Responsibilities:

Cloud & Infrastructure Delivery

• Configure, deploy and maintain cloud environments.
• Create and maintain deployment and reporting scripts.
• Lead firewall configurations and updates (FortiGate preferred).
• Manage security/network documentation and updates.

Customer Engagement & Support

• Act as a trusted point of contact for assigned clients.
• Communicate technical changes clearly while staying within scope and budget.
• Contribute to feedback loops between the business and clients.

🎯 Skills & Experience Required:

Technical Must-Haves

• Solid hands-on experience with SharePoint setup and permission management.
• Strong understanding of O365 Conditional Access.
• Ability to investigate and remediate compromised accounts.
• Experience with MDM tools and deployment.
• Familiarity with firewalls (FortiGate ideal).
• Exposure to Power BI and PowerShell (desirable).

Professional Experience

• Background in a helpdesk / support environment (MSP experience preferred).
• Proven ability to manage projects and client expectations.
• Confidence in client-facing situations, with excellent communication skills.