Service Desk Engineer
- Birmingham
- £28,000-£35,000
- Permanent - Full time
Are you looking for a new exciting opportunity working as a Service Desk Engineer to be based near Birmingham?
Main Duties of the Role
- Providing remote and onsite support via the phone and emails
- Creating & distributing tickets
- Fault diagnosis & resolution
- Escalating tickets where required
- Opportunity to lead projects
Your Skills and Experience
- Experience within a similar position, ideally within a MSP
- Excellent communication skills, both written and verbal
- Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
- UK Driving License essential
Salary
- £28,000-£35,000 per annum, depending on experience