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2nd Line Support Engineer

IT & Telecoms •
  • Birmingham
  • £28,000-£35,000
  • Permanent - Full time

Are you looking for a new exciting opportunity working as a 2nd Line Support Engineer to be based in Birmingham?

Main Duties of the Role

  • Providing remote and onsite support via the phone and emails
  • Creating & distributing tickets
  • Fault diagnosis & resolution
  • Escalating tickets where required
  • Opportunity to lead projects

Your Skills and Experience

  • Experience within a similar position, ideally within a MSP
  • Excellent communication skills, both written and verbal
  • Experience of Office 365, Azure, Active Directory, Windows Desktop & Server
  • UK Driving License essential

Salary

  • £28,000-£35,000 per annum, depending on experience
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Job Ref: 9870064

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2nd Line Support Engineer
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